Shipping policy
Shipping Terms
Merchandise ordered on scense.us can be shipped to all 50 U.S. states and to all Canadian provinces and territories (subject to the terms below). We currently do not ship scense.us purchases internationally except Canada.
You can track your order by clicking on the tracking link included in your shipping confirmation email.
Shipping and Delivery
We offer standard ground shipping shipping methods for online orders:
Some Items May Ship Separately
Due to varying item availability, multiple items in a single order may be shipped separately. If you have chosen an expedited shipping method, each individual shipment may have a separate charge, but the total shipping charges for all shipments should not exceed the applicable shipping charge for the entire order. Each shipment will have its own tracking number and can be tracked on the Order Status page under the same order number.
Item Availability
Out of Stock : In most cases, when an item displayed on our website is no longer available, either the item will not appear on the site at all, or a message indicating the item is Out of Stock will appear on the product detail page. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you as quickly as possible that your order cannot be fulfilled. That item will be canceled, and you will not be charged for that item.
Short Shipment : A short shipment occurs when we ship to you fewer items than the items for which you initially were able to place an order. For example, we may ship to you only two of a certain item even though you placed an order for three. If this happens, we will notify you as quickly as possible if we will be able to ship the remaining items later, or if we will have to cancel them.
Pre-Ordering : You may be able to pre-order some items that are not yet available for immediate delivery. The Pre-Order message will appear on the product detail pages. A credit card is required for pre-ordered items, and your credit card will be authorized for the price of pre-order as a pending charge. However, we will not charge your credit card for the order until your pre-ordered item(s) actually get shipped.
Last Updated: Aug , 2025